Last updated: April 11, 2026
Each order is a custom; made-to-order work of art printed specifically for you. We do not keep any physical stock inventory.
Standard Return Policy
Note: All products currently sold on Michigan.Photography are custom and made-to-order. The standard return window below applies only to any non-custom items that may be offered in the future. We offer a 30-day return window from the date of delivery for any non-custom or standard stock items (again, if applicable in the future). Items must be unused and in original packaging. The customer is responsible for return shipping costs. Refunds are processed within 7 business days after inspection (original shipping fees are non-refundable).
Custom / Made-to-Order Products (Applies to All Current Items)
Because all of our products are custom-made-to-order, we do not accept returns or exchanges for buyer’s remorse, change of mind, or sizing preferences. However, we stand behind our craftsmanship and are committed to your satisfaction.
Shipping Damage
We package every order with great care. If your item arrives damaged: Keep all original packaging and contents. Contact us within 7 days of delivery with your order number.
Include clear photos of the damage to the product and the shipping packaging.
Once verified, we will provide a free replacement and cover the associated shipping costs.
Quality Issues & Remakes
If there is any issue with print quality, color accuracy, or a defect in the final product: Contact us within 7 days of delivery with your order number and details.
Jess and Jeff Dobbs will personally review the situation and work with you on an appropriate resolution, which may include a remake or replacement at no cost.
In cases of shipping damage or confirmed quality defects, no return shipment is required — we will send a replacement at no cost to you.
Order Changes and Cancellations
Requests for changes or cancellations are best made within 24 hours of purchase (before production begins). Once production has started, we may still accommodate changes if possible, but cannot guarantee it. After shipping, we are unable to cancel or modify the order due to the custom nature of the artwork.
Contact Us
If you have any questions about these terms, please contact us.
Email: [email protected]
Phone: (313) 808-5506
We endeavor to respond to all inquiries within 1–2 business days.
These policies are governed by and construed in accordance with the laws of the State of Michigan.