Frequently Asked Questions

All orders are expected to arrive to you within a 4 weeks from the purchase date. Our average time is around 2 weeks, but please allow for a maximum of 4 weeks. Should you need your order sooner, please contact us to arrange for rush shipping.

We are currently only shipping to the following States within the United States: Alabama, Alaska, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Other states and countries will require custom shipping prices. Please contact us to learn more and receive a custom quote.

We do offer rush shipping, and overnight shipping. However, these shipping methods will have additional fees. Please contact us if you wish to rush your shipment in any way.

Yes, our website is secure. Also, all payments are made through Stripe, which adds additional security to our ordering process. If you have any other worries about the security of our website, we invite you to reach out to us with your concerns.

Currently, we accept all payment methods that Stripe facilitates. However, you do not need a Stripe account to order and pay for your purchase. If you do not have a Stripe account simply select the payment method you wish to use. All orders must be completed through our website, or else over the phone for custom orders.  Please contact us if you have any questions.

Because all of our products are custom, made-to-order works of art, cancellations are time-sensitive. We submit orders into production promptly after you purchase.  So please contact us as soon as possible if you need to cancel.

• Within 24 hours of purchase: Full refund, provided production has not yet begun.
• After 24 hours or once production has begun: We will make every effort to accommodate your request, but we cannot guarantee a refund if your order has already entered the production phase. In that case, a partial refund or store credit may be offered at our discretion.
• After shipping: Orders cannot be cancelled or modified once shipped due to the custom nature of the artwork.

To request a cancellation, please Contact Us immediately with your order number.

If your order is shipping to any location within the State of Michigan, you will be charged the appropriate sales tax for those items. Currently, Michigan Sales Tax is at 6% of the order total. If you are shipping your products outside of the State of Michigan, there will be no sales tax added to your order. Also, we currently have zero sales tax on our stock images.

We do! Please visit our Returns & Exchanges informational page here: https://www.michigan.photography/returns-and-exchanges/

Should you order a print (loose or matted), you will get the best life from that print if it is displayed in a frame, behind glass. Also, for all the artwork we offer here, be sure to keep it away from direct sunlight, tobacco smoke, other harsh chemicals and pollutants, and liquids.

Yes! You will find that both our metal prints and canvas wraps are ready to hang as soon as they arrive to your shipping address. If you are in Michigan, and would like to arrange for Jeff and Jess to come to you to personally hang your artwork, that can also be arranged. Please contact us to learn more about that.

As of this time, we do not automatically sign our artwork. However, if you wish to have your artwork signed, simply contact us after placing your order, and let us know that you would prefer your artwork to be personally signed. If we receive enough of these requests, we will consider making that the default method of shipping our artwork.

Please note that some of our work does have a signature watermark in one of the bottom corners.  We can print without this.  Please let us know if you prefer to have no signature watermark.

Stock images do not have the watermark.  If we made a mistake and it is present, and you do not want it, let us know and we will send the file without it.

Also, we can offer a certificate of authenticity should you wish to have one of those for your artwork as well.

Yes! Framing is as custom as the artwork itself. We offer many different styles of frames to suit any space. This includes, reclaimed barnwood frames, classic frames, fine art frames, modern frames, and so much more. Should you wish to add a frame to your Print, Matted Print, or Canvas Wrap (which would no longer wrap if we added a frame to it), simply contact us to learn more about the pricing for your custom framing order.

Yes! Custom sizes are always available. If the long edge of the piece of artwork you wish to purchase, is not adequate for your needs, simply contact us to set up a custom order for the size you need most.

What You May Do

Please see our Image Licensing Page for full details.

All Commercial Licenses are $500 for each stock photograph purchased. If you have any questions concerning which license may be right for you, please don’t hesitate to contact us to learn more!

Please see our Image Licensing Page for full details.

All Personal Licenses are $100 for each stock photograph purchased. If you have any questions concerning which license may be right for you, please don’t hesitate to contact us to learn more!

Oh no! But, do not worry. If your question is not covered here on our Frequently Asked Questions page, simply contact us to learn the answer directly. 🙂 We look forward to chatting with you and helping you with any questions you may have.

Email: [email protected]

Phone: (313) 808-5506

We endeavor to respond to all inquiries within 1–2 business days.